Third-Party Servicer Support Built by Title IV Auditors

Title IV is specific and ever-changing. It seems like every four years, with each new administration, the regulatory changes impact what your financial aid office has to deliver, and how you must document it. We provide operational support with a team that already understands Title IV, not a one-size-fits-all vendor. 

Three Engagement Tiers, Built for Title IV

Schools engage us at the tier that fits their situation. Many combine tiers to build a complete Title IV approach. 

Tier 1

Processing Support

We run your day-to-day Title IV operations as an extension of your financial aid office. 

For you if: You have lean FA staff, recent turnover, or operational volume your team can’t absorb. 

Includes: 

  • Student eligibility review, FAFSA and ISIR evaluation, verification processing 
  • Packaging and awarding within COA and need-analysis rules 
  • Pell recalculations and Direct Loan disbursements 
  • R2T4 calculations under 34 CFR 668.22 — withdrawal date, earned/unearned aid, post-withdrawal disbursements 
  • Credit balance monitoring 
  • Documentation built to survive program review 
Tier 2

Independent Oversight

We review your team’s work and validate your reporting without doing the processing ourselves. 

For you if: You have FA capacity but need confidence the work holds up under audit and program review scrutiny. 

Includes: 

  • Independent second-level file reviews 
  • Monthly or quarterly compliance reviews 
  • R2T4 accuracy monitoring 
  • Reporting validation prior to submission (FISAP and related reporting) 
  • Audit-readiness reviews ahead of program review or annual compliance audit 
Tier 3

Regulatory Alignment

We update your policies, procedures, and documentation to current rules. 

For you if: Regulatory changes or current audit findings have outpaced your internal governance. 

Includes: 

  • Policy and procedure drafting aligned to current regulations, Audit Guide expectations, and Final Audit Determination Letter themes 
  • Gap analysis between current documentation and current rules 
  • Quality control review of Annual Security Reports, GLBA policies, graduation and transfer-out disclosures, FISAP and enrollment reporting 
  • Regulatory change advisory as new guidance issues

How Schools Engage McClintock

Onboarding runs 1-2 weeks. Because our team has worked inside financial aid offices, ramp-up is fast.  

Third-party servicer engagements are separate from audit relationships. We cannot perform these services for institutions we currently audit, or for institutions actively considering us for compliance audit services.

Compliance and Regulatory Credibility

McClintock & Associates operates the way the Department of Education expects a third-party servicer to operate. Every engagement is documented under a written contract that meets 34 CFR 668.25(c) and is disclosed to the ED as required. 

The regulatory landscape is in flux, including with Third-Party Servicers. ED’s expanded February 2023 guidance was indefinitely delayed, and in an October 2024 court filing ED announced it would formally rescind the underlying Dear Colleague Letter pending a rewrite. We already operate to the most rigorous interpretation of the rules, and we adjust as ED issues new guidance. 

  • Registered third-party servicer under 34 CFR Part 668, Subpart B 
  • Annual Title IV compliance audits per 34 CFR 668.23 and the ED OIG Title IV Audit Guide 
  • Joint and several liability with the institution to the Secretary, acknowledged in writing 
  • FERPA and GLBA safeguards on all student data 
  • Clean handoff: a copy of institutional records are provided promptly upon termination
  • No incentive compensation, as prohibited under Title IV rules

Why McClintock

We know what auditors look for because we are auditors. Our team approaches every student file the way a program reviewer would, and most of our compliance staff have worked inside financial aid offices at multiple institutions before they joined us. As a third-party servicer, our deep industry expertise helps you prepare for a better audit experience. 

We also stay in our lane. McClintock & Associates will not make policy determinations reserved to the institution, like professional judgment, SAP, or COA components, unless expressly authorized. That preserves your institutional authority and keeps your accreditor relationship clean. 

Who We Serve

We Understand Your Compliance Challenges

Who We Serve

Every client we work with faces real regulatory pressure, and the stakes are too high to navigate compliance alone. We built our practice entirely around higher education because this industry demands a specialist, and because you deserve that peace of mind.

Third-Party Servicer FAQs

A third-party servicer administers any aspect of an institution’s participation in Title IV. The Department of Education requires servicers to register and meet specific compliance standards, including annual compliance audits and joint and several liability with the institution. McClintock & Associates is a registered third-party servicer qualified to serve postsecondary institutions across the country.

We understand that financial aid staff have many responsibilities and not enough time in the day.  We can help take responsibilities off of them, especially as schools struggle to find individuals qualified to jump right in without significant training. Independent Oversight works alongside your team to validate their work. Regulatory Alignment is a focused project that updates governance without touching processing.  

Federal regulations make the third-party servicer jointly and severally liable with the institution for any violation of Title IV requirements related to the contracted functions. We acknowledge that liability in writing in every engagement contract. The institution remains accountable for the policy decisions reserved to it under our scope. 

No. Federal independence requirements prevent us from acting as a third-party servicer for any institution we currently audit or are actively considering for auditFor schools where no audit relationship exists, third-party servicer engagements are available. 

Yes. Federal regulations require institutions to notify the Education Department within 10 days of entering into, materially modifying, or terminating a third-party servicer agreement. We provide the documentation needed for your E-App filing and a complete executed copy of the contract.

A servicer that already understands the new regulations shortens your learning curve and reduces your finding risk. For example, the One Big Beautiful Bill Act (P.L. 119-21) introduces new Title IV reporting and compliance requirements taking effect in 2026. Schools need processing and documentation discipline that holds up under heightened audit scrutiny. Our team already has those processes defined.  

Let’s Talk About Your Compliance Needs

Connect with our team to discuss how we can support your institution’s compliance and financial health.